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FAQs

If you have a question about our balloon safaris, you may find the answer below but if not, please do email us on info@balloonsafaris.com.

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What extra precautions will are you taking to prevent coronavirus infection of guests or staff?

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With the global coronavirus pandemic are you open now? If you are closed, when will you reopen?

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Do I need to book in advance?

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When is the best time of year for ballooning in Serengeti?

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What about the “rainy season”?

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Do you operate year round?

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Are there any restrictions?

Are there any restrictions?

Yes, we do not carry children under the age of 7 years. There is no upper age limit, however passengers must be reasonably mobile, fit to fly and prepared for an adventure. Ballooning is not suitable for pregnant ladies, people with mobility or health conditions (heart conditions, brittle bones, neck or back conditions). Passengers must be able to bend their knees, hold on to rope handles with both hands for take-off and landing and be able to climb into and out of the basket. Balloon passenger weights are calculated at an average of 80 kgs. Passengers weighing 50% + more than this (i.e. 120kgs / 265lbs / 19 stone) may be charged for two places.

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I am on an organised safari with a set itinerary. Can I do this?

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What should I wear? What should I bring?

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I’m scared of heights. Can I balloon?

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How much does it cost?

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Why is ballooning expensive?

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Can you collect us from Arusha?

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Team Member

We partner with many reputable tour operators and you can book your wonderful balloon safari  through one of them. If you have any difficulty booking Serengeti Balloon Safaris at any point, please do get in touch using the form below:

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