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FAQs

If you have a question about our balloon safaris, you may find the answer below but if not, please do email us on info@balloonsafaris.com.

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Can we book a private balloon?

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What extra precautions are you taking to prevent coronavirus infection of guests or staff?

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With the global coronavirus pandemic are you open now? If you are closed, when will you reopen?

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Do I need to book in advance?

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When is the best time of year for ballooning in Serengeti?

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What about the “rainy season”?

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Do you operate year round?

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Are there any restrictions?

Are there any restrictions?

Yes, there are some restrictions:
 

Our minimum age is 7 years on the date of the flight. This comes from our Safety Management System and risk analysis. We understand that this could cause a problem for families with younger children, so we've come up with 2 alternatives:

A: If the child is 6 years:

Is the child over 1.4m? If not, can be mitigated with enhanced safety belt and the fitted seating cushion.

Does the child speak English? This is needed for safety instructions. If yes, the child can fly safely with us.

B: if we have guests with children under 6, we will bring them all with us to the launch site and the under-age children will be able to watch the launch and then follow the balloons with our team and be there when the rest of the family lands. They can then join in with the celebration of the flight and the 'full-English' bush breakfast. We will have a dedicated carer on hand to look after them and we won't charge a thing for those children who couldn't fly with the rest of their families.

There is no upper age limit, however passengers must be reasonably mobile, fit to fly and prepared for an adventure.

Ballooning is not suitable for pregnant ladies, people with mobility or health conditions (heart conditions, brittle bones, neck or back conditions).

Passengers must be able to bend their knees, hold on to rope handles with both hands for take-off and landing and be able to climb into and out of the basket. Balloon passenger weights are calculated at an average of 80 kgs. Passengers weighing 50% + more than this (i.e. 120kgs / 265lbs / 19 stone) may be charged for two places.

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I am on an organised safari with a set itinerary. Can I do this?

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What should I wear? What should I bring?

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I’m scared of heights. Can I balloon?

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How much does it cost?

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Why is ballooning expensive?

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Can you collect us from Arusha?

Ask Us

Team Member

We partner with many reputable tour operators and you can book your wonderful balloon safari through one of them or here via our website.
Serengeti Balloon Safaris is represented on SafariBookings.com. For reviews and feedback you can visit www.safaribookings.com

If you have any difficulty booking Serengeti Balloon Safaris at any point, please do get in touch using the form below:

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